The impact of Covid-19 on shopping behaviors is a matter of great concern not only to retailers but economists, city planners, public health officials and a whole slew of other interested parties.
A 2020 survey of online consumers in 9 different countries produced by The United Nations Conference on Trade and Development and titled “Covid-19 and E-Commerce”, found that the pandemic has accelerated a shift towards online shopping. The survey also suggests that the shift towards a digital retail world may be permanent.
